Demo guide
A vendor demo is a rehearsed performance. This guide turns it into a test you run: your audio, your traps, your scoring sheet, their platform.
How to run a voice agent bake-off: a 90-minute protocol buyers control
A step-by-step protocol for comparing AI voice agents on your own audio, your own traps and your own sandbox, with a stopwatch latency test and a scoring sheet.
Adversarial personas for voice agent demos: eight reusable caller cards
Eight caller personas built to break AI voice agents in a demo: goal, behaviour and what a pass looks like for each, ready to drop into any bake-off script.
Downloadable assetVoice agent bake-off scoring sheet: weights, pass criteria, hard stops
A copy-ready scoring sheet for comparing AI voice agents: six weighted groups from functional beats to price, each row with a pass criterion, plus hard stops.
Scripts by use case
Each script has personas, a turn-by-turn table with traps, and a scoring rubric. They pair with the rank-1 use case of each industry.
- DealershipsAuto dealership service scheduling demo script: plate to booked bay13 min
A buyer-run demo script for a dealership service-booking voice agent: plate read-back, recall check, a pricing boundary, an angry repeat caller and a DMS write.
- BankingCollections payment reminder demo script: outbound call with a right-party gate15 min
A buyer-run demo script for an outbound collections voice agent: consent and hours check, right-party gate, promise to pay, dispute and the seven-in-seven rule.
- HealthcareDental appointment scheduling demo script: 9 turns, 7 traps12 min
A buyer-run demo script for a dental scheduling voice agent: four personas, a turn-by-turn table with seven traps, a scoring rubric and what good sounds like.
- Home servicesHome services missed-call capture demo script: after-hours plumbing intake12 min
A buyer-run demo script for an after-hours plumbing or HVAC voice agent: urgency triage, a gas-smell hard stop, address read-back and a job-ticket write.
- HotelsHotel reservations demo script: ambiguous dates to a PMS booking13 min
A buyer-run demo script for a hotel reservations voice agent: ambiguous dates, live PMS rates, a guarded modification and the cancellation policy said aloud.
- InsuranceInsurance FNOL claims intake demo script: motor accident to claim number14 min
A buyer-run demo script for a first-notice-of-loss voice agent: safety first, identity before detail, read-back before filing and a last-second change of mind.
- LegalLegal client intake demo script: conflict check first, no advice, consult booked13 min
A buyer-run demo script for a law-firm intake voice agent: not-a-lawyer statement, conflict check before facts, no advice on deadlines, the other side refused.
- Real estateReal estate lead qualification demo script: listing enquiry to booked viewing12 min
A buyer-run demo script for a real estate voice agent: qualify a listing enquiry, respect fair-housing limits, refuse a social engineer, book a CRM viewing.
- RecruitingCandidate screening demo script: outbound call with consent and no protected questions13 min
A buyer-run demo script for an outbound candidate-screening voice agent: hours and consent checks, no protected questions, a silent candidate and an ATS write.
- RestaurantsRestaurant phone ordering demo script: order to POS in under four minutes11 min
A buyer-run demo script for a restaurant phone-ordering voice agent: modifiers, an allergy flag, a quantity change, pickup time from kitchen load and a POS write.