Markets

The use cases are the same everywhere. The consent rules, calling hours, recording laws, numbering systems, languages and hosting expectations are not. Start with where your callers are.

1. Australia and New Zealand

   ACMA telemarketing hours and the Do Not Call Register, the Privacy Act APPs, state recording laws, onshore hosting, New Zealand's Privacy Act 2020 and a vendor list.

   English (Australia), English (New Zealand), Te reo Maori

2. European Union

   AI Act Article 50 from 2 August 2026 and the Digital Omnibus caveat, GDPR and ePrivacy consent, member-state recording rules, EU hosting and a typed vendor list.

   German, French, Spanish (Spain), Italian, Dutch and 2 more

3. India

   TRAI's TCCCPR and the September 2026 amendments, DLT, the 140 and 1600 series, 9 to 9 hours, DND, the DPDP timeline, RBI payment-data localisation and vendors.

   Hindi, English (India), Hinglish (Hindi-English code-switching), Tamil, Telugu and 6 more

4. Southeast Asia

   Who deploys voice agents first across Singapore, Indonesia, Thailand, the Philippines, Vietnam and Malaysia; code-switching gates, DNC and data laws, vendors.

   Bahasa Indonesia, Thai, Tagalog / Filipino (Taglish), Vietnamese, Malay and 1 more

   Deep dives: Philippines

5. United Kingdom

   PECR Regulation 19 against 21, TPS and CTPS screening, the DUA Act 2025 fine ceiling, Ofcom CLI and numbering rules, and a typed vendor list for UK buyers.

   English (United Kingdom)

6. United States

   What US buyers of AI voice agents must check: the FCC's AI-voice TCPA ruling, calling hours, state recording consent, STIR/SHAKEN and a typed vendor list.

   English (United States), Spanish (United States)